Privacy Policy

1. Data Controller

Propel Group International Ltd ("we", "us", "our") is the data controller responsible for your personal data. We are registered in England and Wales (Company No. 16943846) with our registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

2. Information We Collect

We collect information you provide directly to us through our contact form:

• Name
• Email address
• Company name
• Message content

With your consent, Google Analytics measures website use and Leadfeeder (Dealfront) helps identify visiting companies using technical information such as IP addresses and pages visited. Our hosting and email providers process technical information needed to deliver the website and handle your enquiry.

3. Legal Basis for Processing

We process your personal data on the basis of legitimate interest. We have a legitimate business interest in responding to enquiries from potential clients and operating and securing the website. Optional analytics and company-visit tracking are enabled with your consent, which you can withdraw using “Cookie settings” in the footer.

4. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested information
• Send you relevant communications about our services (with your consent)
• Improve our services based on enquiries, feedback and consented website-use information
• Comply with legal obligations

5. Data Retention

We retain your personal data for a maximum of 2 years from the date of collection or your last interaction with us, whichever is later. After this period, your data is securely deleted.

6. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We use Amazon Web Services to host the website and operate its services, and Resend to deliver contact-form messages to our team. If you accept analytics, Google Analytics and Leadfeeder also process website-use information as described in our cookie policy. Website fonts are loaded from Google Fonts, which receives the technical information needed to serve those requests. We may disclose your information if required by law or to protect our legal rights.

7. Your Rights

Under UK GDPR, you have the following rights:

• Right of access – request a copy of your personal data
• Right to rectification – request correction of inaccurate data
• Right to erasure – request deletion of your data
• Right to restriction – request limitation of processing
• Right to data portability – receive your data in a portable format
• Right to object – object to processing based on legitimate interest

To exercise any of these rights, please contact us at privacy@thepropelgroup.com. We will respond within one month.

8. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. You can contact the ICO at ico.org.uk.

9. Cookies

For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

10. Contact Us

For any questions about this privacy policy or our data practices, please contact: